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Shipping and Returns

Shipping

We currently ship Australia (free) and New Zealand ($19). For an estimated delivery time from our warehouse to your location visit this link.

If you require international shipping please email [email protected] with your order details and we can quote shipping costs for you.

Orders placed before 3pm ACDT Monday – Thursday will be dispatched on the same day. Orders placed after 3pm ACDT Monday – Thursday will be dispatched the next business day. Cut off for dispatch on Friday is 12pm ACDT. Orders placed after 12pm ACDT Friday – Sunday will be processed & dispatched the following Monday, excluding public holidays.

Environmentally Conscious Packaging

We care about our environment so we use recycled packaging materials whenever possible.  From using boxes made from recycled materials to reusing packaging whenever possible, we do what we can to conserve our natural resources and reduce waste. You can help conserve our environment too, keep packaging from your purchases and use it when you next need to post something! When shipping your items, try to use an old box from a previous order, and fill with leftover packing peanuts, or even crumpled newspaper.

Returns

A returns form is available upon request, please email [email protected].  Returns by mail must be returned at the customers’ cost via registered post with insurance.

Please take note that All Marble Everything will not be held liable for items that are returned damaged. If items arrive damaged the return will be void.  Please make sure when returning items that the item is packaged with the same care as it was sent to you. All Marble Everything recommends return postage with insurance.

All Marble Everything will not be responsible for any parcel sent by the customer that is lost in transit and without a tracking number.